Last Updated: June 2026
Thank you for shopping with Wins’s. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully before placing an order.
Business Information
Business Name: Peahen Enterprises
Brand Name: Wins’s
Website: www.winssstores.com
Email: orders@winssstores.com
Phone: +91 94428-38855
Address: 190, Valluvor Colony, Dadampatty, Salem – 636014
Order Processing
All orders are processed after successful payment confirmation.
Orders are typically processed within 1 to 3 business days. Orders placed on Sundays or public holidays will be processed on the next working day.
During peak seasons, promotional periods, or unforeseen circumstances, processing times may be extended.
Shipping Coverage
We currently ship across India through trusted courier and logistics partners.
At present, international shipping may not be available unless specifically mentioned on the website.
Delivery Timeline
Estimated delivery timelines are:
- Tamil Nadu: 2 to 5 business days
- South India: 3 to 7 business days
- Rest of India: 4 to 10 business days
Actual delivery times may vary depending on the destination, courier partner, weather conditions, government regulations, and other factors beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
From time to time, Winss may offer free shipping promotions on selected products or order values.
Order Tracking
Once your order is shipped, tracking information may be shared through SMS, email, WhatsApp, or other available communication channels.
Customers can use the provided tracking details to monitor delivery status.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Courier partner delays
- Government restrictions
Winss and Peahen Enterprises shall not be held liable for delays caused by circumstances beyond reasonable control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout.
Winss shall not be responsible for delivery failures, delays, or additional charges arising from incorrect or incomplete address information provided by the customer.
Damaged or Missing Packages
If you receive a damaged package or if any item is missing, please contact us within 48 hours of delivery.
Customers may be required to provide:
- Order Number
- Photographs of the package
- Photographs of the product received
- Unboxing video (recommended)
Claims submitted after the specified period may not be eligible for review.
Order Cancellation
Orders may be cancelled before dispatch by contacting our customer support team.
Once an order has been shipped, cancellation requests may not be accepted.
Please refer to our Refund & Return Policy for more information.
Contact Us
For any shipping-related questions, please contact:
Peahen Enterprises
Brand: Wins’s
Address: 190, Valluvor Colony, Dadampatty, Salem – 636014
Email: orders@winssstores.com
Phone: +91 94428-38855
Website: www.winssstores.com
Business Hours:
Monday to Saturday
9:00 AM to 6:00 PM